FAQs
What services do you offer?
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Transformational workshops, speaking engagements, group experiences, and individual alignment sessions designed to help women renew their thinking, and align with who they are called to be. Our services blend evidence-informed identity alignment, practical tools, faith-informed principles, and intentional community to support lasting growth and transformation.
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How do I get started?
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Refund Policy
Getting started is simple. Explore our programs and services, then complete our contact form or schedule an alignment conversation. We'll take time to understand your goals and help you identify the experience, workshop, or service that best supports your next step in your Becoming journey.
What makes you different?
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At H.E.R. Refinery Co., we believe transformation happens when alignment meets truth and intentional action. Unlike programs that focus solely on motivation or information, our approach helps women understand how past experiences, beliefs, and patterns influence their present lives while providing practical tools for meaningful change. Through a unique blend of professional expertise, lived experience, faith-informed guidance, and supportive community, we help women move beyond simply surviving and begin living with clarity, confidence, and purpose.
How can I contact you?
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You can reach us anytime via our contact page or email align@herrefinery.com. We aim to respond quickly—usually within one business day.
Alignment Sessions (1:1): Cancellations made at least 24 hours before a scheduled session may be rescheduled at no charge. Cancellations made less than 24 hours in advance or no-shows forfeit that session fee.
Group Programs (Reframed / The Becoming Experience): Due to the cohort nature of our programs and the preparation involved, refunds are not available after the program begins. If you withdraw before the program start date:
More than 7 days before start: Refund issued, less a $25 administrative fee. If physical program materials (such as The Becoming Box or a workbook) have already been shipped, the retail value of those items will also be deducted from your refund — or you may return the items unopened and in original condition within 7 days at your own shipping expense to receive the full refund minus the $25 administrative fee only.
Within 7 days of start: 50% refund or a credit toward a future cohort. If physical materials have already shipped, they are considered non-returnable at this stage and their value is included in the non-refundable portion.
After program begins: No refund; credit toward a future cohort considered on a case-by-case basis.
Digital Products: Due to the instant-access nature of digital downloads and courses, all sales are final. Exceptions may be considered at H.E.R. Refinery Co.'s sole discretion.
Workshops & Speaking: Cancellation terms are outlined in your individual booking agreement or contract.